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Customer Feedback Form: Smart Sparrow Pilot
Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.
Regarding the copyediting task, please rate the service provided.
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Copyedit was thorough and free of errors.
Copyedit was generally acceptable, but missed some edits.
Copyedit was mediocre in quality.
Copyedit was overly thorough. We would prefer a lighter edit.
Copyedit was poor in quality.
We welcome any comments regarding the quality of the copyediting.
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Regarding the QA task, please rate the services provided.
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QA was thorough and accurate in finding functional issues in the lesson.
QA was generally acceptable, but missed a few key issues.
QA was mediocre in quality (please provide reasons below).
QA was overly thorough, and included too many non-problems.
QA was poor in quality.
We welcome any comments regarding the quality of our QA work.
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Please leave any additional comments you have regarding your impressions of our work, things you would like to see done differently, or areas we should focus on with respect to your platform.
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Name of person completing survey.
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